Choosing a Contractor

Finding a qualified remodeling professional for your home-improvement project doesn’t have to be a difficult task. By following these guidelines, you will make the selection process easier and be better prepared to make an informed decision.

Determine who you need
The type of professional you need depends, in part, on the size and complexity of your intended remodeling project. If you’re not sure, see “Contractor Choices” below for more information on the various options.

Ask around
Choosing your remodeler is the most important decision in a remodeling project, so take your time and be thorough in your search. Remember that nearly half of all projects signed by a remodeling contractor are the result of client referrals, so ask for recommendations from friends, neighbors, business colleagues, lenders, architects/designers, suppliers and subcontractors—people who will be familiar with the quality and scope of work of the person they recommend.

Choose a local, established professional
Look for a home-improvement contractor with an established business in your area. Local remodelers are compelled to perform quality work that satisfies their customers, allowing their business to survive and grow. Local contractors can be checked through references from past customers, local professional associations or through your local Better Business Bureau.

Check for proper paperwork
Many states, but not all, require contractors to be licensed and/or bonded. Contact your state or local licensing agencies to ensure the contractor meets all requirements. Also ask to see a copy of the contractor’s certificate of insurance to obtain the name of his or her insurance agency and verify coverage. Most states require a contractor to carry worker’s compensation, property damage and personal liability insurance. Make sure the contractor’s insurance coverage meets all the minimum requirements.

Compiled from information provided by the National Association of the Remodeling Industry, www.nari.org.